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The kind of care you want for your mom, your kids 
- and yourself


This is healthcare as it was meant to be: 

relational, rooted, and radically yours

Heirloom Family Medicine is a membership-based, concierge-style direct primary care (DPC) practice elevating the healthcare experience for busy women the multi-generations of their families they support in the Capital Region of New York. 


lack of price transparency

Inconvenience

Fragmented "care"

Indirect communication

Poor access

Our healthcare system is 

broken

Months to get in. Weeks to be seen. Hours on hold for a simple question.

Messages go nowhere. You wait days for a vague reply...or none at all.

Surprise bills, confusing codes, and insurance red tape prioritize profits over people.

Wasting an hour in the waiting room for a 7 minute visit that barely scratches the surface. 

No one coordinates, so you're the one left connecting the dots. 

you're not wrong. this isn't working. 

You and your family deserve better. 

rewrite the
rules of healthcare with heirloom

Heirloom is the solution crafted and curated by Dr. Monthie when she saw patients
were demanding more from
our broken healthcare system.

Heirloom is the solution crafted and curated by Dr. Monthie when she saw patients
were demanding more from
our broken healthcare system.

Direct Primary Care

                                                 is a growing model of care that puts the patient-doctor relationship first. 

The beauty of Direct Primary Care is its simplicity and its heart.
With a predictable, affordable monthly membership, nearly all of your family’s primary care is covered and delivered at a deeply human level. No copays. No surprise bills. No being rushed through. Just care that feels calm, connected, and complete:

>  Longer, unhurried visits
> Same or next business day appointments for urgent concerns
> Unlimited direct access to your doctor by phone, text, secure message, or e-mail
> Thoughtful coordination with specialists, hospitals, and your loved ones
> See your own doctor every time

At Heirloom, Dr. Meg works for and with you - not for hospital systems, insurers, or pharmaceutical companies chasing volume and profit. 
We believe high quality primary care should be personal and relationship-based, not anonymous and transactional.

If you’ve ever felt rushed, ignored, or just a number, 

 we promise you’ll feel the
difference right away.

Our Model

Our Mission

Direct Primary Care (DPC)

                                                  puts the patient-doctor relationship first.

With a predictable, affordable monthly membership, nearly all of your family’s primary care is covered and delivered at a deeply human level.

No copays. No surprise bills. No being rushed through.
Just care that feels calm, connected, and complete:

>  Longer, unhurried visits
> Same or next day appointments for urgent concerns
> Unlimited access to your doctor directly by phone, text, secure message, or e-mail
> Thoughtful coordination of care
> See your own doctor every time

We believe high quality primary care should be personal and relationship-based, not anonymous and transactional.

If you’ve ever felt rushed, ignored, or just a number, 

To boldly transform the primary care experience from one that is inconvenient, fragmented, and depersonalized to one in which women and their busy families feel heard, nurtured, and empowered to seize the optimal health and well-being they not only desire but deserve. 

Care is best when it’s consistent. We build lasting relationships and guide you through every age and stage - proactively, personally, and with purpose.

 

The traditions that guide us

book a free Meet & Greet with dr. Meg

Our Values

CONTINUITY

We don’t just manage symptoms - we tend to whole people. Heirloom is a supportive place of comfort and connection. We care for the caregivers and layer hospitality into everything we do. 

nurturing

You’re not a chart or diagnostic code. We take the time to truly know you and tailor your care plan to who you are as an individual. 

patient-centered

Your time matters and should be respected. Timely access, clear communication, and leveraging technology streamline your care so you have more time for the things that really matter.

Efficiency

We care for multiple generations under one roof and enjoy caring or your children, partners, and parents with a deep understanding of your family’s story.

Family focused

We’re reimagining what healthcare can be - more human, more thoughtful, and more aligned with what really matters. We solve rather than create new problems. We are proudly and deliberately different by design. 

intentionality